Managed Services

Catch-IT offer flexible and clear-cut fully managed service contracts to support your IT infrastructure. Reducing your costs by utilising the services of certified Network Support Professionals, we create bespoke support agreements tailored to your specific needs and have the expertise to support your system regardless of its size or complexities.

Our proactive monitoring software will deliver you an uninterrupted service by detecting any network and IT issues before they arise. Our highly skilled team are on hand to quickly work to resolve any issues in a timely and cost-effective manner; and should your own internal resources be stretched, we can support your in-house IT team during demanding periods or absences to help you reach your goals.

We will manage all aspects of your IT requirements including:

  • Unlimited telephone and remote help desk support
  • Proactive monitoring for all devices
  • On-Site IT support
  • Workshop repairs
  • Remote and onsite installations
  • Project management
  • Server/user hardware and software
  • Microsoft licensing specialists
  • Email platform: MS Exchange Server, Hosted, Office 365
  • Backup solutions: Tape Drive, NAS, Online Backup
  • Cloud technologies: VDI, Data, Applications
  • Networks and cabling: fiber, CAT5, CAT6, Wireless
  • Connectivity: ADSL, SDSL, EFM, Leased Lines, WiMAX
  • Disaster recovery testing
  • Strategic planning
  • Consultancy
  • Detailed SLA’s and response times
  • 3rd party provider management
  • Website design and SEO

To find out how Catch-IT’s Managed IT Services can benefit you, please contact us to request more information or to arrange a meeting.

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